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Home > Customer Service

Customer Service

Customer Service

BigDiamondsUSA, Inc.
Patrick Fay, Owner
29 East Madison Street
Suite #1510
Chicago, IL 60602


Phone: 877-795-1101
(within US) or 1-312-795-1100 (Outside the U.S.)

Appointment Hours:
By Appointment Only, Monday Friday, 2 PM 6 PM Central Standard Time. We are closed on weekends.
Business Hours:
Monday Friday, 12 PM - 7 PM Central Standard Time. We are closed on weekends.


Email Us at Anytime:

diamonds@bigdiamondsusa.com


We welcome ALL your inquiries and have answers to ALL of your questions. We are the experts in clarity enhanced diamonds. We know our diamonds well and can assist you in selecting the perfect diamond. Our hours of operation are by appointment only 1pm-6pm Central standard time. If you reach our voice mail please make sure to leave us a message, and we will return your call ASAP. You can also email us at diamonds@BigDiamondsUSA.com or chat with us live using our Live Support. You can also submit us a message using our Comment Box (just click below)

CONTACT US



We look forward to hearing from you!!!

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Customer Reviews

I received the ring this morning. It was beyond amazing. I'm so glad that I came across Big ... read more

-Landry C., Texas

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