Patrick Fay, Owner
29 East Madison Street
Chicago, IL 60602
Phone: 877-795-1101 (US) or +1-312-795-1100 (International)
Hours: 12pm-7pm Central Standard Time
Email Us at Anytime:
FEDEX Shipping VIA FEDEX OVERNIGHT for NEXT DAY DELIVERY!
At BigDiamondsUSA we ship every order via FEDEX
priority next day delivery (this includes insurance). All orders are shipped fully insured and require an adult signature upon delivery or pick up.
We can also make arrangements to have your package shipped to a FedEx Office location for more convenient pickup times. Click Here for a FedEx location near you!WE SHIP WORLDWIDE!!!
ALL International orders are sent via FedEx, and International Shipping adds $150 to the cost of the item you are purchasing. There may be additional charges for transit insurance if your purchase exceeds US$10,000.00 We will send you a PayPal invoice for the shipping fee after the purchase comes thru our system. FEDEX
Delivery time is based on FedEx international schedules. International buyers are responsible for their countries' VAT (import duties and taxes), To determine your country's VAT...just Google your country name followed by VAT. Links will pop up that will indicate your country's VAT (Value Added Tax) . The VAT will be collected by FedEx custom agent upon importation of your item into your country and before release of your item for delivery. We insure all shipments up to US$10,000.00 during transit for loss.
**Note: We can only ship to the Billing address shown on your credit card statement. If your shipping address is different than your billing address, then please call your credit card company ahead of time and instruct them to "Add the Alternate Shipping address" to your account.